[Remote] System and Process Project Manager

Note: The job is a remote job and is open to candidates in USA. KACE Company is dedicated to enhancing safety, security, and quality of life through critical projects. They are seeking a System and Process Project Manager to manage the functionality, performance, integration, security, and enhancement of the NamUs information system, serving as a liaison between users, program staff, software engineers, and government stakeholders.

Responsibilities

• Oversee the functionality, integration, and performance testing of the NamUs database, ensuring it meets programmatic requirements
• Maintain a list of system enhancements and modifications for the database, conducts system audits to ensure adherence to policies and procedures, and monitors overall system performance
• Track system functionality, assess user-reported issues, and provide recommendations for future enhancements, while serving as a liaison between internal teams, software engineers, and external agencies to align database capabilities with operational goals
• Manage the sharing of information within the database, including review of FOIA requests, captures database metrics, and oversees database imports

Skills

• Master's Degree in Criminal Justice, Computer Science, or related field
• Minimum 5 years' work experience in database management, system administration, or IT project management, preferably within a criminal justice, forensic, or public safety environment
• Minimum 4 years' work experience in functional and performance testing of database systems
• In-depth knowledge of ISO standards and forensic QA protocols
• Ability to conduct internal audits and manage corrective actions
• Strong analytical and documentation skills
• Understanding of regulatory compliance in forensic environments
• Ability to train and guide staff on QA best practices
• Excellent problem-solving and decision-making skills
• Collaboration and communication across multidisciplinary teams
• Moderate Risk Background Investigation (MBI) required
• Must be a U.S Citizen
• Residency requirement - 3 consecutive years in the last 5 years
• Successfully passing a background investigation including drug screening
• Ability to alternate sitting or standing at will
• Must have mobility to attend meetings
• Must be able to write type (55 wpm), enter text or data into a computer or other machine by means of a traditional keyboard 100% of the time
• Sitting for prolonged and extended periods of time
• Certification in Data Privacy or Information Security is highly desirable

Company Overview